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Frequently Asked Questions covering insurance, counselors, appointments & more.

"What if I don't have insurance?"

We have access to state funding that will pay for your counseling if you don't have insurance.

"How much time will this take?"

You are in control of how much time you invest in yourself. You set your own schedule of appointments with your counselor.

"What if l want to do online appointments but don't know how to do it?"

We send you a link and you click on it, that is all you have to do to access an online appointment.

"What if I start in-person appointments but can't make it one day?"

You always have the option to make an in-person appointment an online appointment so that you don't miss a session.

"What if I don't think my counselor is a good fit?"

No problem. Just call the office and request a transfer to another counselor. We have many counselors to choose from. No questions asked.

What if I start therapy and decide I don't want it any longer?

You are always able to stop attending therapy once you start. All we ask is that you let us know ahead of time that you want to cancel your appointments. This way someone else in need of help can have your spot. No questions asked and you can always come back any time when you are ready.

What type of therapy works best for depression? 

Cognitive Behavioral Therapy, or CBT, has been widely studied and found to be the most effective type of therapy for treating depression. We have multiple therapists trained in CBT to help you either in person or online.

What are the types of traumas that would need counseling? 

Types of traumas are grouped into Acute, Chronic and Complex traumas. All types of traumas would benefit from counseling when a person needs help coping with the experience. Examples of acute trauma are natural disasters, accidents, or the sudden death of a loved one- the event happens once.  Examples of chronic trauma are childhood abuse or intimate partner violence where the event is repeated. A complex trauma is something life threatening and long term, such as experiencing a war zone/ combat zone,  or human trafficking – events were life threatening, emotionally challenging and occur over a period of time.  

Will counseling help me be a better partner?

You may wonder, how can my own individual counseling help me to be a better partner? The answer is- in many ways. Counseling, first and foremost, helps you be happier, and if you are happier, you are more likely to be a better partner. Also, individual counseling has been shown to help us communicate better, we can navigate disagreements more positively, and we often begin to feel less desperate in our relationships, making us better partners. Lastly, when children are involved, individual therapy often helps us be better parents, which in turn, often means we are better partners.